I took these programmes shortly before speaking at our annual conference and I had never spoken in public before. During the trainings, I learnt posture, better storytelling and how to speak with more pauses and less “ums”. We learnt how to present without even using PowerPoint and to easily remember what to say. Following the courses, I feel so much more prepared and clear and a lot less nervous. The conference talk went really well and everyone praised me on how well I’d done – I remembered everything I wanted to say without any slides at all.