Tel: 01727 537477

Tel: 01202 798128

Email: dee@simplyamazingtraining.co.uk

Keep Coaching Simple


Coaching is simple, it’s helping people find the answers for themselves, rather than telling them what to do. Coaching is proven to improve employee morale, self-confidence, job satisfaction and organisational commitment, leading to improved productivity and bottom line results (22% profit improvement in a study by Manchester Inc. of Fortune 1000 companies).

However, when asked if their organisation actually does coaching, most leaders answer with phrases like: “sometimes”, “not everyone does it”, and “probably not well”.

So with such compelling evidence and the perceived simplicity, why aren’t more organisations embracing the coaching culture?

Well, it usually comes down to 3 things: don’t really know how to do it; don’t have time to do it; the leader’s aren’t doing it nor encouraging it.

Recently during our collaboration with an organisation who is focusing on building a strong growth strategy and encouraging an empowering culture, we worked with the senior management team to help them personally use coaching more and support their leaders to drive it into their business. They too had the same challenges of lack of time and never having been “taught” how to coach.

We introduced them to the 5-O Coaching Framework, developed by Melanie Blyth after 20 years of using and testing a variety of coaching methods and models in commercial environments. This simple framework walks you through the 5 key steps of coaching. Each step can be progressed through separately, at different and ongoing sessions, to uncover and work on big or deep topics. But the framework is also designed to be used in one go, in short conversations, providing a simple structure to get the most out of many manager/employee interactions.

The 5 steps of the 5-O Coaching Framework are:

  1. OPENING – Building rapport and uncovering the topic to focus on. Setting up a coaching mindset and environment, being clear on your coaching rules of engagement, and asking those first few opening questions to find out what is on their mind today, or agree on the topic to discuss.
  2. OPPORTUNITY – Understanding the actual challenge through self-assessment. Asking open style questions and really listening to the answers, with focus on the individual’s key challenge.
  3. OUTCOME DESIRED – Clarity on where you’re heading and what good looks like. A critical step, often missed in most conversations, enabling the individual to look into the future and create greater desire to reach it.
  4. OPTIONS – Discussing the possibilities and options. Opening up wide to consider different possibilities or solutions, through asking good questions to stimulate thinking, being a little provocative when needed.
  5. OWNERSHIP – Gaining commitment on the way forward, and taking a learning moment. Choosing the next steps and ensuring a high level of intention to make it happen. Agreeing to follow up and reflecting on what has been learnt.

Using a coaching framework such as this one creates a simple structure, provides confidence and supports the coach to make the best use of their limited time. Rather than looking to make time to coach, move into a more coaching mindset whenever you can, ideally in your already scheduled 1 to 1 meeting. Tackle small topics first, with those you trust. Build gradually and capture the questions you find most effective to use. Enjoy the experience and the positive results that encouraging empowerment of others will bring.

For your copy of the 5-O Coaching Framework please download it below, and for assistance in creating a stronger coaching mindset in your organisation feel free to contact Melanie Blyth or Dee Clayton at dee@simplyamazingtraining.co.uk.

5-O Coaching Framework – simple

How to prepare for a business presentation


Understanding who your audience is is essential, and all High-Performance Presentations consider the audience and what they want. Having said that, many of the business professionals we train admit they hardly ever consider the audience during their presentation planning – at least, until they learn about why it is so important from us!

It is important to balance out your needs with the needs of the audience. If you want to communicate in a successful, persuasive manner that inspires action, then the audience should never feel that your agenda is higher than theirs! This links back to the push vs. pull concept mentioned in Chapter 1 of Dee’s book High-Performance Presentations – Public Speaking Tips & Presentation Skills to Engage, Persuade and Inspire!”

As Dee says: “A sure-fire way to give a Low-Performance Presentation is to just talk about your agenda with no regard to the audience. Avoid recycling the same presentation deck and droning on about things that aren’t relevant to the audience. The audience won’t say anything – but therein lies the danger as you continue to do it again and again.”

The first step is to recognise your preferred presenter personality style and then to adapt to the styles that aren’t the same as yours. The audience will take information on board in a different way to you – make sure you give the audience what they want in the manner in which they want it.

For example:

  1. Results preference – they like to know immediate options and consequences and are most comfortable with a fast tempo.
  2. Sociable preference – they like to interact at high speed and with variety. They become bored with details and enjoy constantly changing direction. They will enjoy interactive exercises.
  3. Caring preference – you will need to demonstrate that you are caring, trustworthy and open. Show that you can support them in their personal needs and those of their team.
  4.  Information preference – they will be won over by orderliness, accuracy, persistence and follow through, so ensure that you use data, facts and quotations to support your presentation. Exact numbers, facts, spelling, grammar and even punctuation are all important here.

In reality, your audience is likely to be made of a mix of these styles so pay special attention to the areas you tend to be weakest!

In the book, there are more exercises that will help you ensure your Audience Preparation stage goes well before you move on to learn about using the Simply Amazing Structure (SAS). And all this is way before even touching a PowerPoint presentation or PC!

Happy presentation preparation!

 

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The importance of good posture in public speaking


Good body language when giving a presentation plays a huge part in so many ways – here are my top three:

  • It helps you to feel calm & confident on the inside and look calm and confident on the outside
  • It demonstrates high status meaning the audience feel you have something worth listening to
  • It helps you to breathe easily and project your voice

When you stand with a strong presentation posture you feel calm and confident inside. Take a look at our video on the topic and try it out for yourself! Once you feel calm and confident the audience can’t help but sense that from you and see it in you. (The opposite is also true that if you look scared and nervous the audience will see that and feel that too).

Did you know? Typically 14-16 areas of the women’s brain are active when reading body language compared to a typical male’s brain with 4-6 active areas.

Did you know? When asked to decode a silent movie woman were twice as good at it than men. 87% of women correctly guessed what was happening in the movie Vs just 42% of men. Apparently, homosexual men and men in highly emotional jobs did nearly as well as women.

Did you know? Someone with autism may not exhibit typical body language and may seem incongruent with what they are saying. Additionally, they may not be as naturally skilful in decoding other’s body language.

Rightly or wrongly, human nature drives us to follow (and trust) high-impact or “high-status” individuals, so if you want to influence and persuade, having a good presentation posture and avoiding unconscious low-status body language is a good idea.

Body Language & Status Exercise – try this out!

  • Reflect upon which of these styles you are most like?
  • What can you learn from that?
  • Practise your new body language whenever you can – even standing in a queue!

Can you see how important body language is? And it all happens before you’ve even said a word!

Finally, good posture and body language is critical to ensuring you stand up straight, open your windpipe and can breathe easily. You won’t suffer from a shortness of breath and you’ll add to your calm composure. A good presentation posture also leads to better voice production and projection so you don’t have to shout to be heard.

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UK Business Awards 2018 Triple Finalist


Simply Amazing Training of Dorset and Hertfordshire has been named as a business award finalist in three categories at two UK Business Awards 2018.

At the Venus Dorset Awards 2018, Dee Clayton Founder and Managing Director of Simply Amazing Training has been announced Finalist as ‘Entrepreneur of the Year’. She is also a double award finalist at the 2018 National Business Women’s Awards as ‘Business Owner of the Year’ & ‘Influential Business Woman of the Year’. Winners will be crowned at gala presentations taking place at The Hilton Hotel, Bournemouth on Nov 23rd and Wembley Stadium, London on Friday 7th December 2018, respectively.

The Venus Awards founded by Tara Howard, dubbed by Channel 4 as “The Working Women’s Oscars” celebrate the vital contribution that women in business make to the local, regional and national economy. The Venus Awards Dorset is now in its 9th year, attracted over 515 nominations and 350 applications. Dee Clayton is one of only three finalists in her category, having successfully competed in a shortlisted interview and judging process.

The National Business Women’s Awards raises the profile of industrious, hardworking and enterprising Business Women Nationally. These awards are a sought-after accolade of achievement and a veritable endorsement of success in business.

Commenting about the recent announcements Dee Clayton, Founder and Director stated, “We are delighted that our clients, colleagues and business associates should have voted and/or supported our applications with testimonials about the powerful and positive impact of the training that our talented team deliver. On a personal basis, it is humbling to be recognised by fellow entrepreneurs, businesswomen and sponsor judges. I would like to congratulate all the finalists at both awards and very much look forward to meeting them in Dorset and London.”

Jason Abbott, President AmSafe Bridport, said, “Congratulations to Simply Amazing Training on reaching the finals of these 2018 National Business Awards! Dee Clayton has worked with the Exec team individually to assess our personalities and development requirements and then facilitated us on developing a cohesive management team. The progress we have made would not have been achieved without her insights and expertise. We continue to use Dee and her Company for individual development of key personnel and for my management team including our General Manager in Sri Lanka who is responsible for 500+ people. We wish Dee and her team every success on Nov 23rd and Dec 7th.”

Dawn Crossingham FIOEE, Managing Director of D52ltd Business Toolkit offered an insight into being sponsor and judge for the Entrepreneur of the Year Category by saying, ”As Sponsor of the Venus Women Awards, three phrases summed up what we were looking for in an entrepreneur: Innovator, financial risk-taker and founder. As a Fellow of the Institute of Entrepreneurs I felt that this category is one which resonated with me but it was tough eliminating thirty-five nominees to choose only five as semi-finalists, and then reducing that to a further three was even harder. I was really grateful to have a panel involved to assist me: An Angel Investor, a successful international multiple business owner, a small business owner and myself. We determined that our entrepreneurial winner would be an individual who, rather than working as an employee, noticed a problem in their sector, had an idea for the solution, then founded a business, growing it from nothing into a growth brand; assuming all the risks and rewards of the venture. “These award finalist announcements come soon for Simply Amazing Training after being announced as a Hat Trick finalist at the National SME Awards 2018.

Simply Amazing Training offer specialist executive presentations skills coaching and management training throughout the UK and internationally.

They are famous for their Public Speaking Monkeys (trademarked) technique. The mind chatter or fear monkeys are the voices of self-doubt which cause so much anxiety. Their innovative technique gets to the unconscious in an approachable manner by helping clients “Tame” their monkeys and becomes confident speakers with a 99% success rate.

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